Forget clunky forms and generic questions. The future of surveys is here, powered by AI! In the ever-evolving landscape of data collection and analysis, Artificial Intelligence (AI) has emerged as a game-changer for survey tools. These innovative technologies are reshaping the way we gather and interpret information, providing unprecedented insights and efficiency. AI-driven solutions enable businesses to collect customer insights faster by processing and analyzing vast amounts of data in real-time. Natural language processing (NLP) can quickly analyze open-ended responses for sentiment and key themes, while machine learning models predict future customer behavior. Automated survey distribution ensures optimal timing and audience targeting, increasing response rates and data quality. In this article, we will explore the best AI survey tools, highlighting their standout features, pros and cons, ideal use cases, and pricing. This guide will help you choose the right AI survey tool for your needs. Without further ado, let's get started! With AI survey tools, create surveys in seconds and use artificial intelligence to decode insights from the data collected. Surveys have always been an essential tool for businesses to gather valuable feedback from their customers. With the help of AI-powered survey tools, this process has become even more efficient and insightful. Let us explore the top 10 AI survey tools that can revolutionize the way you create and analyze surveys. Zonka Feedback goes beyond traditional survey tools. It's an AI-powered conversation hub that transforms how you capture, analyze, and act on customer insights. Creating a survey is effortless—just tell its AI what you want to measure, and it will generate a relevant survey for you, saving valuable time and effort. Leveraging its advanced AI, Zonka Feedback delves deeper than surface responses. It deciphers sentiment and intent, uncovering the moods and emotional subtext within your customer feedback. This allows for a richer understanding of your customer experience and the "why" behind their responses. Zonka Feedback's AI also acts as a powerful discovery tool. By identifying recurring themes and automatically classifying feedback, it uncovers hidden patterns within your data. Imagine reports that showcase not just keywords and sentiment summaries, but also trends, common emotions, and key drivers – all presented in clear snapshots and visualizations like text clouds and response intent breakdowns. To further streamline your analysis, it offers smart summaries that prioritize urgent feedback and condense insights into actionable takeaways. You can also effortlessly pinpoint and categorize key details like product names and locations from your feedback. Comprehensive AI survey tool at an affordable price point All-in-one solution: creation, smart summaries, sentiment analysis, emotion detection, urgency tracking, highlights, and complete AI feedback analysis Extensive customization Responsive customer support Fits all business sizes The AI survey tool should offer more integration options out-of-the-box Businesses across all sizes and industry verticals looking to offer a more customer-centric experience can benefit from the AI-powered analysis that Zonka Feedback offers Starts at $49/month, with a free version and a free trial of the paid version available Typeform revolutionizes the simplicity of creating surveys with its AI-powered features. It enables businesses to seamlessly improve their forms. Its AI feature refines language in real-time, incorporates design elements from the website to maintain brand consistency, and suggests survey questions based on specific insights requirements. User-friendly interface Creating visually appealing and interactive surveys for a positive respondent experience A free version is available, with paid plans starting at $25/month QuestionPro AI, QxBot, is a powerful AI tool that helps businesses create their feedback forms and surveys in seconds. This AI survey tool uses generative AI to create surveys in a conversational tone. Using its proprietary generative AI gives QuestionPro the ability to make the survey generation more intelligent. It also offers AI text analysis tools to decipher emotions and fetch valuable insights from customer feedback from answers received in open-ended survey questions. Conversational chat-like interface Quick research studies on any demographic with a single topic description A free version is available, with paid plans starting at $99/month Fillout not only uses AI to create survey questions but also creates introductions for them. It suggests complete forms and surveys using ChatGPT based on any description or survey/form imports. The better the prompt it gets, the more specific survey questions and introductions it’s going to create. It lets the users customize survey wording and do much more to personalize the AI surveys. To make the most of Fillout, keeping abreast of ChatGPT updates is essential, as these enhancements can significantly improve the specificity and relevance of the surveys generated. Fast survey creation with AI AI-powered optimization Individuals and small businesses looking for a straightforward tool to create professional surveys with AI A free version is available, with paid plans starting at $15/month SurveySparrow's AI Survey feature revolutionizes feedback collection and the process of creating surveys. Generating surveys in seconds, this tool simplifies the process for businesses. This customer experience tool creates surveys (with 10 questions max) automatically based on the prompts it receives. Combined with the power of automation, SurveySarrow allows you to create surveys that garner a higher response rate and ensure unbiased feedback collection. Faster survey creation and question suggestions based on your goals Businesses looking to collect customer feedback, perform quick market research, or simply engage employees Paid plans start at $19/month with no free plan available Powered with OpenAI, SurveyMonkey Genius is one of the first AI survey tools that used artificial Intelligence to create surveys, gather responses, and analyze the data received. With SurveyMonkey’s ‘Build with AI’, one can create surveys tailored to everyone’s unique needs. It combines the power of AI with machine learning to automate question-and-answer suggestions, offer survey scores, get a quick analysis of the response quality, and assess the sentiments of your customers with sentiment analysis. This survey platform is ideal for those who want to eliminate confusion from the survey creation process A free version is available, with paid plans starting at $25/user/month Poll The People is an AI-driven survey tool that makes it quick and easy for businesses to gather valuable insights from customers. It is powered by OpenAI which enables it to deliver a better experience throughout the survey creation process as well as data analysis. This makes it a powerful tool for businesses seeking actionable customer feedback to drive growth. It uses AI to guide survey creation, analyze data in real-time, target specific audiences, and uncover hidden patterns in feedback. Businesses, marketing teams, and product managers seeking to improve customer experience, gather in-depth feedback, and obtain real-time user insights for development decisions A free version is available, with paid plans starting at $50/month Qualtrics stands above the rest as an AI-powered survey platform, empowering businesses to transform customer feedback into actionable insights. From the moment you design your survey to understanding nuanced emotions in responses, Qualtrics elevates every step with its cutting-edge AI. Its predictive analytics modeling allows businesses to identify trends and make decisions. Businesses, marketing teams, CX teams, and others make the most of customer, user, or employee feedback and deliver an exceptional customer experience Contact their team to get pricing information Formstack's intelligence goes beyond integrations. Utilize dynamic conditional logic to deliver personalized form experiences, ensuring you capture the most relevant and accurate data from every interaction. Real-time reporting and analytics put meaningful insights at your fingertips, empowering data-driven decision-making and continuous improvement. Personalized Paths: Forget basic branching, Formstack uses AI to analyze responses in real-time, adapting the question flow for each person. They only see relevant questions, making surveys more engaging and personal. AI Analyzes Open-Ended Questions: No need for manual coding! Formstack's NLP automatically extracts key themes, categorizes sentiment, and identifies keywords from open-ended answers. Gain richer insights from your text data with ease. AI Makes Data Shine: Formstack's AI automatically generates data visualizations that perfectly represent your survey results. You can understand complex data sets at a glance and share insights with stakeholders effortlessly. Whether you're capturing customer feedback, managing internal workflows, or analyzing complex data, Formstack's AI-powered features put you in control Starts at $50/month with no free plan Qualaroo stands out with its ability to collect emotional as well as contextual customer insights from the feedback received. It is ingrained with the power of IBM Watson to perform in-depth sentiment analytics and extract their sentiments from answers given to open-ended questions. Its AI feature in surveys eliminates the need for any other software to manually process data and eases the feedback analysis and mining process. Wording Optimization & Bias Detection: Qualaroo analyzes your survey questions and identifies areas for improvement. It suggests changes to wording to ensure clarity and neutrality, minimizing bias that could skew your results. Maximized Response Rates: Qualaroo uses AI to predict how well your survey will perform. It analyzes elements like question structure and length, suggesting optimizations to maximize response rates. This helps you gather the most valuable data possible. OpenAI Text Analysis: In addition to survey optimization, Qualaroo integrates OpenAI for advanced text analysis of open-ended responses. This allows you to extract key themes and sentiment, gaining deeper insights from your text data. Creating automatic surveys to collect targeted feedback and get a deeper understanding of the responses A free version is available with paid plans starting at $19.99/month With this list of AI-powered survey tools, it's clear that the future of data collection is anything but ordinary. We've explored a diverse landscape, from emotionally intelligent insights to AI-crafted questions that personalize every interaction. The power of these AI tools for survey analysis lies in their ability to unlock hidden gems within customer feedback, transforming data into actionable intelligence that fuels growth and innovation. With Zonka Feedback, you can easily create surveys and get smarter analyses that detect emotions and predict trends. If you are looking to get deep customer understanding, this is the tool to choose. You can sign up for free for a 14-day free trial or schedule a demo to understand its AI features and start creating surveys.TL;DR
Get a Better Understanding of Customer Feedback with AI Surveys & Analytics
Best AI Tools for Survey Analysis at a Glance
AI Survey Tool Standout AI Feature Free Version Starting Price (Per Month) Zonka Feedback Emotionally Intelligent Insights and Self-Learning AI ✔️ $49 Typeform Intuitive Survey Creation ✔️ $25 QuestionPro Research through Multilingual Surveys ✔️ $99 Fillout AI-powered Survey Optimization ✔️ $15 SurveySparrow CogniVue, AI-powered Data Analysis ❌ $19 SurveyMonkey OpenAI's GPT technology for Surveys ✔️ $25 Poll The People iQ™ - Built-in Survey Intelligence ✔️ $50 Qualtrics Deep Customer Profiles ❌ No information Formstack Personalized Paths and NLP ❌ $50 Qualaroo Wording Optimization & Bias Detection ✔️ $19.99 Top 10 AI Survey Tools For Smarter Survey Creation & Analysis
1. Zonka Feedback
Standout AI Feature
Zonka Feedback Pros
Zonka Feedback Cons
Ideal for
Pricing
2. Typeform
Standout AI Feature
Typeform Pros
Typeform Cons
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Pricing
3. QuestionPro
Standout AI Feature
QuestionPro Pros
QuestionPro Cons
Ideal for
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4. Fillout
Standout AI Feature
Fillout Pros
Fillout Cons
Ideal for
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5. SurveySparrow
Standout AI Feature
SurveySparrow Pros
SurveySparrow Cons
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Pricing
6. SurveyMonkey
Standout AI Feature
SurveyMonkey Pros
SurveyMonkey Cons
Ideal for
Pricing
7. Poll The People
Standout AI Feature
Poll The People Pros
Poll The People Cons
Ideal for
Pricing
8. Qualtrics
Standout AI Feature
Qualtrics Pros
Qualtrics Cons
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Pricing
9. Formstack
Standout AI Feature
Formstack Pros
Formstack Cons
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Pricing
10. Qualaroo (Acquired By ProProfs)
Standout AI Feature
Qualaroo Pros
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Pricing
Conclusion
Top 10 AI Survey Tools For Smart Feedback Collection (2024)
Table of Contents
TL;DR
Get a Better Understanding of Customer Feedback with AI Surveys & Analytics
Best AI Tools for Survey Analysis at a Glance
Top 10 AI Survey Tools For Smarter Survey Creation & Analysis
1. Zonka Feedback
2. Typeform
3. QuestionPro
4. Fillout
5. SurveySparrow
6. SurveyMonkey
7. Poll The People
8. Qualtrics
9. Formstack
10. Qualaroo (Acquired By ProProfs)
Conclusion
References
References
- https://www.zonkafeedback.com/blog/ai-survey-tools
- https://olvy.co/blog/analyze-user-feedback/
- https://zeda.io/blog/ai-feedback-analysis
- https://usersnap.com/blog/artificial-intelligence-user-feedback/
- https://fibery.io/blog/product-management/ai-product-feedback/
- https://screeb.app/solutions/ai
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