FAQs
1. Click the ”Forgot your Login ID?” link on the myPayhomepage. 2. Enter your Social Security Number and Email Address to have your Login ID emailed or enter your Social Security Number and Password to display your Login ID on screen.
How do I Create a new myPay account? ›
Create your account by entering your Social Security Number and your temporary password and click the “Submit” button. 6. You will be prompted to create a Login ID and a permanent password.
Can I access myPay without CAC? ›
Create a username and password! This will allow members to access information without a CAC.
How do I recover my pay account? ›
Click the ”Forgot your Login ID?” link on the myPay homepage. 2 You can then either: 2. You can then either: a. enter your previously registered email address and your Social Security Number and click “Email Login ID” to receive it in an email; or b.
How do I know my admin username and password? ›
In the command prompt window, type “net user administrator” and press Enter. This will display the name of the current user account, as well as the password for the administrator account.
How do I access myPay for the first time? ›
you can access myPay any time after you receive your first paycheck by clicking “Smart Card Login” on the myPay home page. DoD employees that DO NOT have access to a Smart Card Reader: you will receive your temporary password by mail at your home address of record.
Why can't I log into myPay? ›
If you encounter problems with your Login and/or Password or technical issues using myPay (DFAS), contact the DFAS Centralized Customer Support Unit toll-free at (888) 332-7411. This support line is available Monday through Friday, 7:00 A.M. to 6:30 P.M. Eastern Standard Time.
How can I get my LES without myPay? ›
Separated Active Navy Service Members: Once you are separated from the service, your LESs will no longer be available from myPay. For copies of an LES, call 1-888-332-7411 and choose option #2.
Is there an app for military myPay? ›
On July 13, 2013, the free mobile application "MyPay DFAS LES" was released on the Google Play Android app store. Google estimates that between 10,000 to 50,000 individuals have already downloaded and installed this app on their personal mobile device.
How do I restore my account? ›
- Follow the steps to recover your Google Account or Gmail. You'll be asked some questions to confirm it's your account. Answer the questions as best as you can. ...
- Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.
myPay is an automated system that allows service members to update certain discretionary pay data items without using paper forms. Service members can also get their pay and tax statements, and travel advice of payment using myPay.
How do I access my pay ID? ›
PayID is accessible within the online banking of participating banks, credit unions and building societies. This means the same level of security that protects your existing bank account payments will also protect payments made using a PayID.
How do I find my CAC username and password? ›
To resolve this, use either your e-mail address, phone number or accreditation number submitted while creating the account as the username for login. If you have forgotten your password, click on the “Forgotten Password” button and follow the link sent to your e-mail address to change your password.
Why can't I log in to myPay? ›
If you encounter problems with your Login and/or Password or technical issues using myPay (DFAS), contact the DFAS Centralized Customer Support Unit toll-free at (888) 332-7411. This support line is available Monday through Friday, 7:00 A.M. to 6:30 P.M. Eastern Standard Time.
How do I find my access bank username and password? ›
Simply follow the steps below: From our home page, click on the "Login" button to access our online banking login screen. Here, you should see a "Forgot Password" link. Click on it.